The personas page forbids generic, unnamed quote attributions, but itd-57's customer quote is credited to 'a facilitator'.

The personas page forbids generic, unnamed quote attributions, but itd-57's customer quote is credited to 'a facilitator'.

A premise contradiction (severity nitpick) found by the cross-document consistency pass.

• End A: .abcd/development/brief/01-product/05-personas.md:5 — "never use generic "a hypothetical user" phrasing (loses voice)"
• End B: .abcd/development/intents/drafts/itd-57-manual-hold-sentinel.md:19 — "behind my back," said a facilitator."

05-personas codifies that press-release quotes use named placeholders from the registry, picked by role, and never generic phrasing, because that loses voice. itd-57's customer quote is credited to 'a facilitator' with no registered name.

Evidence: .abcd/work/reviews/2026-10-26-consistency/00-summary.md, finding 186.